Shipping policy
Shipping & Handling
Please allow 5 business days to process your (Ready to Ship items). A lot of times your order may ship in 1-2 business days upon ordering but we ask for up to 5 business days to be safe.
Our regular standard shipping is Priority Mail by USPS, 2-3 business day delivery (including Saturdays) AFTER we ship your package. The shipping fee added to your cart includes, the weight of the product, tracking number confirmation, shipping and handling. Once a package has shipped, please note that VanessaShinyandChic.com is not responsible for any potential delay after item has been sent as it is provided by the carrier and may vary with package origin and destination. The selection of shipping options are available to you upon checkout.
Standard Priority Shipping ($15.00-$56.00)
This selection means you will receive your shipment 2-3 business days AFTER we ship your package. If your package can ship the same day, it will arrive 2 or 3 business days later. If we ship your package 2 business days later, it'll arrive 2 or 3 business days later. And so on, and so forth. Standard shipping is NOT a guaranteed service. Although 95% of the time our customers receive their package in 2-3 business days, USPS standard priority shipping does not guarantee 2-3 business day shipping. For more guaranteed shipping, please select rush shipping.
Rush/Overnight Shipping ($27.00 - $50, and sometimes higher)
This is the shipping method for you. Not only will you get your package the next business day after it ships, but it's guaranteed by the USPS. We guarantee to do our job to ship the package, and they guarantee having your package delivered the following business day. We ask that you only select this shipping method if you absolutely have to have your package the following business day. So please try your best to order sooner than later. If you paid this amount for International shipping, this amount does not apply for rush shipping.
Expedited/Overnight/Rush Delivery
Please keep in mind when selecting overnight delivery with USPS, we are not responsible for any problems that may occur should the package not arrive on time. Although they are extremely reliable, and promise a certain day and time guaranteed, anything can happen. We do our part and make sure we get your package to them on time, but we do not work for the shipping carriers so we can't be responsible for their mishaps. If a problem should occur we will assist you in every way that we can, but please call them first.
International Orders
The website is equipped to process international orders. However, depending on the weight of the product, quantity, and location, prices may vary. If this should happen, whatever you paid for shipping in your shopping cart will be used towards the final shipping amount. Please make sure to provide an accurate email and phone number. Also please keep in mind, Vanessa Shiny & Chic is not responsible for any duty fees or delays that may occur from the international shipping company.
Returns
Upon returning your item, please follow these guidelines:
Please make sure the item has not been worn, and all tags are attached. We sell out of our items so quick that there is someone else most probably wanting what you are returning. In some cases this may have happened to you. So we ask that you return the item nicely so that another customer can buy a non-used/worn item.
If you have any questions in regards to this, please MESSAGE (504) 605-8858. DO NOT CALL. Thank you for your cooperation. All merchandise must be received back in its original form. It must not be worn, altered or damaged. In the event of a return, shipping and handling charges of returned merchandise are not refundable.